Instead of cursing everyone that has a different opinion with you, its better to open your eyes, look the facts and understand them (if possible).
Indeed bot works on this server, that is why GMs are banning bots.
Except if its you who was botting and you don't want a ban ;)
By the way, Trolya, you answer to my petition was the below:
Unfortunately this players wasn’t online at the moment of each inspections.
Accordingly to the Project Rules we have no evidences to apply sanctions to this player at the moment.
Thereby we are forced to close this ticket.
As far as i know and having created a server in the past myself, i can ensure you that you can check the log of the player in order to see if he was using third party software the date and time that he was reported. Also i ensure you that you can find the HARDWARE IP of the player that used the 3rd party software and ban his main chars instead of banning only farm chars (or even ban this specific HW IP).
Let me also comment on your answer that being online is not relevant. Petition is made for players because they used bot program in the past (in the specific moment that was reported), so i don't see the reason why they need to be online in order to check their past. Even if he is online, he might not use the bot at that specific moment. So i would propose you to check the log instead of searching the players if they are online (which is totally useless).
And if i may propose something in addition, it would be good to have a list in forum in order to see the players that are banned and how many times have they been banned. Like that, everyone can see that his petition is working and that players are indeed getting bans and permanent bans after the 3rd time.
Thanks for your time :)