"We're right you're wrong screw you, it's working as intended under our vision. No matter what the people that play the game ask for!"
Please find someone else to handle forum answers for your team because this attitude is so confrontational it's ridiculous.
I'll give you an example.
"That mechanic is not an oversight and is in fact working as intended because of X reason. We do appreciate the feedback and will take into consideration the possibility of changing the skill. *closes topic*"