Создайте, пожалуйста, тикет в Личном кабинете на сайте. Для экономии Вашего времени максимально подробно опишите проблему и по возможности приложите скриншот.
Everyday restarts are needed to prevent the appearance of critical errors because of big online. Also every day different fixes are made. Please, be patient. It is a necessary measure to make server better.
HWID binding in game and in the control panel are separate functions.
HWID binding in your control panel now can be removed only with the help of support.
In order to remove HWID binding in game you need to enter the game and do it in the menu.
If you have more than one quest, where you need to kill the same mobs, you will receive only one quest item randomly.
In your case you can cancel the quests for red gems, for example.