Problems with Pets

[Aphr0 0]

Hi,

 

we have big problem with our pets.

 

We were in Labyrint of Abyss 78 .... 1. RB (without the minions) killed us all ... dont understand that cause we killed it before without any problems with worse PT (now it casted Cancel on us - never saw that in Laba 78 from that 1. RB) ... anyway one person in PT told me that he saw some kind of server announcement in chat about NPC server (NPC server is currently down) ....at that moment RB and the rest of mobs and also our pets disapeared!!!

 

When we tried SOE and go back in Laba we finally saw our pets ...but they were dead .... and thats the problem ....when we tried to Ress them ..it doesnt work. We also tried relog, but still the same problem. We can not ress or unsummon or summon new.

 

Could u please take a look at it. I have also some printscreens of not working ress on pets. If u wanna to see it ...just type it here.

 

Hope u are going to help us with this, cause our pets are very important for us at this moment.

 

Characters with dead unressurected pets: Orph - bish (71 Kooka), Moonxy - glad (GW), Konsern - Titan (GW)

 

Thanks for our help.

[LEX1 87]

Hello, Aphr0

 

You should write a ticket to our support https://l2e-global.com/cabinet/support with this problem. Also, provide us with all information which can help us to resolve your issue (screenshots, video, other materials). ou are free to use any file sharing resourses to upload your screenshots, f.e. http://prnt.sc

[Aphr0 0]

ok I (Orph) created support ticket, Moonxy too ... Konsern will make it later when is back to pc

 

i will also post some screens of not working ress

[Aphr0 0]

Here are screens of not working ress on pets :(

[Aphr0 0]

could u please solve this problems as fast as possible??!!

 

Im bishop ...and our whole clan is now limited cause we cant go SoI ( cause of summoned dead pet i cant board the ship), cant go Laba cause need mana from Kooka ...the same problem also with some clasic RBs .... our whole clan is now EXTREMELY LIMITED cause of these problems with dead pets ....

 

u got ur ticket as u wannted ....so please bring some fast solution ....cause we almost cant do anything right now :(

[Trolya 259]

Hello guys,

These pet issues can be fixed only with the server restarts, so you just need to wait the nearest one.

[Aphr0 0]

ok ...its enough for me to knew that ... thx